Customer Happiness

FAQ

Contact Us

How can I contact Fresh and Life

Payments

What payments methods do you accept?

Shipping and Customs

When will my order be processed?

How long will it take to receive my order?

I ordered 2 or more items, why did I only receive one?

Will I be charged with customs and taxes?

I put the wrong address for my order, can I change it?

Why did I not receive a confirmation email after placing the order?

What are your shipping costs and do you provide international shipping?

Returns

How do I return an item?

Will shipping be covered for my returns?

What if the items(s) I received are defective/Incorrect/damaged?

How long is the returns process?

When will I receive my refund?

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